Important Information

How to reach Caye Caulker

The easiest way to reach our beautiful island is flying directly into Belize City. Check with an airline booking engine or go the airlines website directly for reservations or have your local travel agent help you. United, American, Delta and US Airways all fly into Belize City. From Belize International Airport you can take a short flight to the island on Tropic Air. or Maya Island Air. We can book this for you. Second option is to take the public water taxi service.  There are two water taxi companies and we are located at Ocean Ferry, formally Caye Caulker Water Taxi. Located beside the swing bridge in Belize City Marine Terminal.

Ocean Ferry Belize

It takes 20 minutes from the international airport to reach here and the cost is $25 US for two persons one way, pay direct to taxi driver. A round trip water taxi ticket on Ocean Ferry to Caulker is $15 US per person round trip. Water taxi takes 45 minutes. Upon your arrival in Caye Caulker, you can either walk to your accommodation or take a golf cart taxi. We are located here, so we can help you on your arrival to the island. Here are some things to consider when going on trips.

Cancellation Policy on Tours
Almost all tours are refundable, however there are some exceptions. The dive excursions count on numbers, if you cancel last minute due to change of mind, there is no refund, because if you cancel we may have to cancel everyone else. If you have to cancel because you are sick, we require a doctors notice, which can be obtained by the local doctor on the Caye. In case of bad weather and we have to cancel prior to the tour departing our dock, we offer to re-book or we refund your money. Each cancellation is looked at individually. There may be a cancellation fee.
Private Charters
When we book you for a private charter, we ask for a $400USD deposit. The reason we ask for the deposit is we need to prepare for the trip. This includes coming into the Belize City from Caye Caulker. If we show up to meet you and you have changed your mind and you want to cancel, the deposit is non refundable. Sometimes, we have to cancel because of bad weather. We will offer you refund only if the cancellation is received prior to us reaching Belize City. We watch the weather. We request that you call us or email us the day before the tour departure day to reconfirm tour. Please also check www.hydromet.gov.bz for up to date weather about Belize. Each cancellation is looked at individually as certain circumstances may apply.
Children on Tours
We enjoy taking children out on excursions, it is a great learning experience for the young ones. Belize is a great place to come on vacation with your kids. We have small snorkeling equipment sizes for kids and child life jackets. There are some tours that do not fit the needs of children under 7 years like Cave Tubing, Zip Line Canopy Tour, Blue Hole Snorkel, Night Snorkel and Turneffe Atoll Snorkel. These trips can either be too long on a boat or because of safety concerns, Zipline for example. We certainly make it a great responsibility to us to carry young children on our excursions. Children between the ages of 8-12 get a discount of $10USD. Kids under 8 years and after 5 years receive 25% off. Kids four and under are no charge. Our most popular snorkeling excursion with young children is Local Reef Snorkeling and Hol Chan Marine Reserve.
Weather
Weather can sometimes change quickly in Belize. We do not go out if the weather is not appropriate for the tour offered. Tropical rain clouds can approach and drop heavy rain and can bring strong breeze for a short or longer period. This also causes the seas to become locally rough. Unpleasant weather conditions can upset the trip. We may not be able to reach land immediately. We recommend that all customers choose to wear life jackets.
Heat and Sunstroke
On board our boats we have a shade canopy and provide water and fruit. While snorkeling there is no shade protection. Please make sure you have proper sun block protection and also have extra t-shirt to cover up your back in case of too much sun. Make sure you drink plenty of water.
Motion Sickness & Refunds
Motion sickness does not affect everyone. If it affects you it is unpleasant. We may not be able to reach land immediately. We recommend you consider motion sickness tablets. We do not offer refunds for motion sickness, sorry.
Safety
If you are not a strong swimmer, please make sure you inform your tour guide. We also recommend that you make use of the life jackets that are provided to you on board the boat.
Lunches
Food We provide food on all of our day trips, unless otherwise noted. If you have any food allergies or special request that we can not deliver, we suggest that you bring your own food and we can apply a discount, equivalent to the cost of the food that is provided for that trip. For tours that are free for children, we ask only to pay for the cost of the food offered if you choose. We offer vegetarian lunches. We do not offer specials meals for diabetics, food allergies or similar.
Our Boats
Mechanical Tsunami Adventures boats are licensed and insured. The Yamaha outboard engine is considered one of the best marine engines in the world. In the unlikely even of mechanical difficulty, we will call for help of another boat. This may take time depending on the situation at hand.
Belize Facts

Population: 250,000

Size: 8,865 sq. miles

Population density: 26 people per square mile.

Ethnic Groups: Mestizo 44%, Creole 30%, Maya 11%, Garifuna 7%

Principal Language: English (official), Spanish, Mayan, Garifuna (Carib)

Chief Religions: Roman Catholic 62%, Protestant 30%

Capitol: Belmopan

Gov’t: Parliamentary democracy. Dean Barrow Prime Minister UDP United Demogratic Party

Electricity: 110 volts

Weather    www.hydromet.gov.bz

Annual mean temp. 79F or 28C

Average Humidity: 85%

Average water temp. 75-84F or 26C to 30C

Hurricane Season: June – November

Dry Season: February to May

Rainy Season: July to November

Best time to come: Late November to May

Don’t forget to bring
SD cards or memory sticks and extra batteries.

Camera charger
Light rain jacket or wind breaker.
Aqua Shoes or Beach Shoes, Crocs or Tevas
Toiletries: First-aid kit &  tampons.
Money: USD Cash, Traveler’s Checks, Credit Card. Bring a bit of all three.

ATM Atlantic bank, Caye Caulker, but don’t depend on it. Make sure you know your pin number

Departure Taxes

Border exit fee. 20USD

Airport departure fee $35USD


Open 8-6 daily 365 days a year

We’re Styrofoam Free!